Casino Joy Review

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Brand new in 2018, Casino Joy is the latest venture from Genesis Global Ltd, who brought you casinos such as VegasHero, Sloty and Spinit. As with all new casinos, the first thing to check is the credentials, and Casino Joy ticks all the boxes here. Licenses from the UK Gambling Commission and the Malta Gaming Authority, great games selection from top-rated software developers, publicly audited for fairness and favourable customer reviews – it’s all there at Casino Joy. Some of the great features of this casino are as follows:

  • High-level SSL security
  • Range of trusted payment options
  • Live dealer casino
  • Promotions for existing players
  • Impressive VIP program
  • Live chat customer support

 

In this Casino Joy review, we will look in more detail at all the bonus offers, games, mobile experience, banking options and customer support.

Casino Joy Casino Bonuses & Free Spins

The Casino Joy bonus offers are a truly joyful experience – and the rewards keep coming. Kicking off with the welcome bonus, first depositors are rewarded with a 100% match up to £200, with an additional 200 Casino Joy free spins on the iconic Starburst slot.

Many casinos would stop there, but there’s much more in store for Casino Joy players; this is a casino that likes to spread some happiness. The special promotions are frequently switched up, so existing players should keep a sharp eye out for any new offers.

There’s no Casino Joy no deposit bonus available, but all players can take advantage of the twice-weekly offers. Every Tuesday is the Casino Joy Pool Party, where a minimum £10 deposit will see your funds boosted by 25%, up to £100.

And regular players who deposit £50 or more during the week will receive a special free gift on Thursday evenings, just in time for the weekend. The site has detailed and transparent terms and conditions for every offer displayed clearly on the site.

If Casino Joy brings you enough bliss to make you stay (and we have a feeling that it will), then you may be in line to join the impressive VIP program. There are plenty of advantages to be had as a VIP customer, including a dedicated account manager, birthday gifts and exclusive promotions, and a personal withdrawal service.

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Casino Joy Casino Games & Slot Machines

The bliss keeps on coming with the Casino Joy games library, stocked with more than 1300 games from big name developers including Microgaming, NetEnt, Evolution Gaming, Nyx Interactive, Play’n GO, Quickspin and Yggdrasil.

There are slots in abundance here, including close to thirty jackpot games, and video and classic slots. New games are added on a regular basis.

The Casino Joy live casino experience comes courtesy of Evolution Gaming and NetEnt Live, known to be the best in the business. The live casino lobby is one of the most comprehensive we have ever seen, with multiple variants of blackjack, roulette, poker and more.

Casino Joy Casino Mobile Casino

As with most new casinos, Casino Joy has been designed with mobile players in mind. The games can be played just as easily via the instant-play mobile site as with the desktop version, so you can take the joy with you wherever you go.

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Payment Methods & Withdrawals

The banking options are plentiful here, and there is bound to be something to suit everyone. Payments can be made using all of the following methods:

  • Visa/MasterCard/Maestro
  • Skrill/Neteller/ecoPayz
  • Paysafecard
  • Entropay
  • Trustly
  • Boku (mobile payment)

With the exceptions of Maestro, Boku and Paysafecard, all the payment methods can be used for withdrawals as well. There are absolutely no transaction fees applied by the casino, and payouts to e-wallets are instant. All in all, faultless banking.

Customer Support & Security

Players at Casino Joy can relax and enjoy the fun; the security and fairness of the games is in no doubt, and all transactions are protected with SSL encryption.

The customer support agents can be contacted using a Freephone telephone number, email or via live chat. The only slight disappointment in an otherwise entirely blissful casino is that the agents are not available around the clock. However, they will reply to inquiries promptly and there is a detailed FAQ section on the site to cover most issues.

Short Summary

Casino Joy is definitely one of our favourite new casinos, and it’s easy to see why. The site is a dream to navigate, there is a huge games selection including plenty of jackpots and live dealer games, and the banking options are plentiful.

author
Written by: Olivia Ainsworth Gambling expert who loves games and fun. CasinoPilot would definitely not be the same without her on board!
Updated Date 24/07/2019